You will receive an Order Confirmation by email after placing your order, and a Shipping Confirmation once your order has been sent. Workwear by Tauko does not guarantee that all items included in the webshop are in stock at the time of your order. In the event that an item is unavailable, we will contact you by e-mail. Your order will be processed and shipped within two working days. Please note that during sale season the delivery guidelines might not apply.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. We offer free shipping for the returns. Please send us an email before returning the product for further instructions: firstname.lastname@example.org
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Taukodesign Oy, Satamakatu 4, 00160 Helsinki, Finland.
The bespoke products are non-refundable.
To return your product, you should mail your product to: Taukodesign Oy, Satamakatu 4, 00160 Helsinki, Finland. We offer free shipping for the returns. Please send us an email before returning the product for further instructions: firstname.lastname@example.org
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item back to us you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Workwear by TAUKO platform is designed solely for B2B. You can purchase Workwear by Tauko products with the shopping bag feature online. You need to have valid tax number when purchasing the products.
Prices are in euros and the VAT is not included in the displayed prices.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.